Security
Send AWS Security Hub alerts to on-call with CallHeim.
Security Hub findings (ASFF) via EventBridge → webhook. CallHeim maps the payload, collapses repeats within five minutes, and pages whoever is on call for the service it belongs to.
You build the connection
AWS Security Hub has no native outbound webhook for this. It requires a forwarder, script or template that you set up; CallHeim provides the ingest URL and understands the payload shape once it arrives.
Batched deliveries
Each delivery becomes one alert, from its first event. If AWS Security Hub batches several events into one delivery, only the first is turned into an alert.
Setting it up
Create an Integration in CallHeim and choose AWS Security Hub from the Catalog. You get an ingest URL for that integration — paste it into AWS Security Hub’s webhook configuration. The snippet beside this is the shape it expects, with {{WEBHOOK_URL}} replaced by your real URL.
If you enable request signing on this integration, CallHeim requires a valid HMAC-SHA256 signature in the X-ItOnCall-Signature or X-Hub-Signature-256 header on every request to it. Without a signing secret, the ingest URL itself is the credential.
CallHeim includes a payload mapping for AWS Security Hub’s webhook format, built and tested against sample payloads.
# Security Hub findings reach CallHeim through an EventBridge rule you create in your own AWS account — nothing forwards them for you.
# EventBridge → API destinations → Connections → Create connection. Authorization type: API Key, with API key name X-Placeholder and any value. EventBridge requires one; CallHeim does not read it. Do not use Authorization or an X-CallHeim- / X-ItOnCall- header name, which CallHeim does read.
# EventBridge → API destinations → Create API destination: endpoint {{WEBHOOK_URL}}, HTTP method POST, using the connection you created above.
# EventBridge → Rules → Create rule on the default event bus, with this event pattern:
{"source":["aws.securityhub"],"detail-type":["Security Hub Findings - Imported"]}
# Target: EventBridge API destination → the API destination you created above. Keep the target input as "Matched events" — no input transformer — so CallHeim receives the event exactly as EventBridge emits it. Let the console create the rule's execution role (it needs events:InvokeApiDestination on the destination).
# Each finding in an event becomes its own alert. Security Hub sends a finding again whenever it changes; the update with workflow status RESOLVED, compliance status PASSED or record state ARCHIVED resolves that finding's incident.
# Do not filter the pattern on severity: a control finding drops to INFORMATIONAL when it passes, and a severity filter would drop the update that resolves it.
# EventBridge rules, connections and API destinations are regional: repeat the connection, API destination and rule in every region you want covered.After it arrives
What CallHeim does with AWS Security Hub alerts.
Detection alerts are the case where sending content to an external model is least acceptable. Severity and correlation for these alerts are computed by rule-based code inside our own AWS environment; no finding is sent to an external AI model. An optional Amazon Bedrock path exists in the code and is switched off.
CallHeim maps AWS Security Hub’s own severity to a P1–P5 level and shows a separate, explainable severity suggestion — a published keyword ruleset plus your own resolved-incident history — that a person can apply. How severity is suggested →
Each alert source is bound to a service, and the service’s escalation policy (or its team’s) sets who is paged. Alerting and escalation →
CallHeim closes an incident on a recovery event only for sources whose recovery payload it recognises (or that you map). For the others, a person resolves the incident.
The thresholds it passes through
- Dedup window
- 300s
- Flap threshold
- 4 transitions / 600s
- Title correlation
- similarity ≥ 0.6, same source and service
- Group window default
- 600s
All defaults are published. You can turn title correlation off or change its threshold, and set the window on your own noise rules; the dedup window and the flap settings are fixed. How alerts are processed →
Point AWS Security Hub at CallHeim and see what it does with your alerts.
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