Private AI
Incident intelligence that runs 100% inside your AWS account. No external LLM. No data egress. Ever.
The flagship differentiator. Every AI capability — incident summaries, dedup, grouping, correlation — runs as a deterministic local model inside your AWS account. There is no external LLM call. Tenant data never leaves your cloud boundary. This is a deliberate architectural choice for regulated buyers who cannot send incident data to a third-party AI service.
How it works
- 1Alert arrives — ingested via webhook, email, or API into your AWS account.
- 2Local model runs — deterministic AI on Lambda/ECS inside your VPC. No outbound call.
- 3Dedup, group, correlate — related alerts collapsed, incident summary generated.
- 4Engineer paged — with context, not noise. Your data never left your cloud.
Honesty note
Our AI is deterministic and local — not generative. There are no LLM agents, no ChatGPT-style completions, no external API calls. This is a deliberate choice for regulated buyers who cannot send incident data to a third-party AI service. If you need generative AI agents, PagerDuty's AIOps add-on (~$699/mo) offers that. We do not.
Replace PagerDuty without the per-seat bill.
Private AI in your own cloud. Every feature. One flat price.